Covid-19 Protocol

April 3, 2020 – This page will be updated as the situation changes.

We have made the difficult decision today to eliminate access to the campus for all non-Trezevant private companions.  Trezevant did not make this decision in haste nor did we take this decision lightly.  We recently were made aware of a private companion at another retirement facility tested positive which exposed the resident and the entire campus.  Please understand that this is a temporary decision and once restrictions are lift for the entire campus, private companions are welcome back.

Effective 12 noon Wednesday, April 8th all non-Trezevant companions must exit the campus.  We know that you rely on them for various services so here are options:

1) Contact Cynthia Wesson (901-653-6283) and we accommodate as many people as possible through Trezevant’s service.  We are repurposing staff across campus to ensure that we are taking care of everybody on campus.

2) Temporarily move over to Allen Morgan until restrictions are lifted.  You can call Carrie Gildee to arrange this option (901-746-1821).

3) Take the resident off campus until all restrictions on campus are lifted.  We will pack up clothing, medications and toiletries.  You will be allowed to drive onto campus and park under the porte-cochere and we will load the resident and supplies into your vehicle.  Kim O’Donnell is handling logistics for this option (901-325-4000 ext. 2007).

Trezevant has no suspected or confirmed cases of the coronavirus known as COVID-19. Ur goal is to not have a case on campus.  Nevertheless, it has been declared a pandemic and therefore we ask for the public’s help to carry out protocols to keep Trezevant as protected as possible. This requires Trezevant to take steps to minimize exposure as much as we can.

Entrance to the campus has been restricted to only two entrances:  one for residents and the other for staff.  Both areas are manned and individuals are screened prior to entering the building.  We are using a color coded wrist band to ensure that all staff entering campus has been appropriately screened.

We are practicing social distancing and will be closing the Snowden Dining Room and Bistro after Sunday’s meal.

Deliveries will be left at the Waynoka entrance and they will be disinfected before they are brought into the buildings.

Visitors to Independent Living

Because people can be infected and feel fine, without exhibiting any symptoms, we are prohibiting visitors to the campus.  

Visitors to Allen Morgan or Trezevant Terrace

We are placing the most restrictions on visitors to our higher levels of support, which includes the licensed healthcare buildings, where our most vulnerable residents live. We are not allowing any visitors into this area. We remain in contact with families of residents living in these locations regarding visitation and are arranging alternative methods of staying in touch with loved ones.  Please contact the receptionist and they will have our activity or nursing department schedule a phone call, skype or face time with your loved one.

Elimination of all non-essential personnel and activities

1. Chapel services, exercise classes and beauty shop appointments are canceled.
2. All outings and most activities are canceled.
3. Private Duty Companions are going through training and heightened screening.
4. SunTrust bank is closed.


We have enacted additional protocols to try to prevent staff from exposing residents. Staff continues to be required to stay home if ill, especially with respiratory symptoms. Also, we are asking staff that travel by air or cruise ship to self-quarantine for 14 days. All business travel has been canceled. Staff that hastraveled out of the state by car or public transportation will be screened before being allowed to return to work.


Only essential contractors will be allowed on campus to ensure continued operations and responding to emergency situations (such as broken water line, etc).


Thank you for your patience as we navigate this difficult time and determine how to best serve our community, while maintaining our focus where it belongs: on our residents and dedicated staff.

If you have questions or concerns please call Paul Martin, MPH – Director, Health Operations at 901-251-9215.

For general questions about COVID-19 you can call the Shelby County Health Department at 1-833-943-1658 or the TN Department of Health at 1-877-857-2945.

Bill Henry
Bill Henry
Downsizing when I did offered me a new kind of freedom. This fall instead of home upkeep and yard maintenance, I will be traveling to Germany with the Dixon and meeting my daughter in Paris. Yes, I’m glad I moved to Trezevant when I did.
Sara Heckle
Sara Heckle
Everyone said I was too young to move to a retirement community, but I know I made the right decision in coming to Trezevant. And I did it for the right reasons. I don’t want to be a burden to my children someday and have them make important decisions for me.
Nancy and Rodgers Menzies
Nancy and Rodgers Menzies
“Friends asked, why…why now?” The answer was that we wanted to be here to really enjoy these years! So much to do all the time and with such great people. The living is easy – just like Gershwin Said.