Covid-19 Protocol


July 31, 2020 – This page will be updated as the situation changes.

We want to ensure we keep you updated on the latest information regarding COVID-19 on Trezevant’s campus.

Location Total # Residents # Residents Recovered Total # Staff # Staff Recovered # of Resident Deaths
Independent 3 2 1 1 0
Terrace 0 0 4 4 0
Allen Morgan 15* 7 16 8 1

*One resident has tested positive twice

We have had 4 reviews total from regulatory agencies (Shelby County Health Department, Tennessee Department of Health, CDC) and so far there have been no deficiencies noted in how we are handling Trezevant’s response to the pandemic.

Our primary goal is for all residents, staff, families and Memphis as a community to emerge from this pandemic healthy and safe.  We are committed to ensuring we do all we can to make that happen.  Your trust in Trezevant is what motivates us to take this seriously and at times be more proactive than some may like.  We are following all guidance from the Shelby County Health Department, Tennessee Department of Health, Centers for Disease Control and Prevention, and Center for Medicare and Medicaid Services.  In many cases, our protocols exceed the safety levels required by these agencies.

We need your help in battling COVID-19. Please visit the Centers for Disease Control and Prevention (CDC) website to learn how you can help prevent the spread in our community.


Now is the time to stay diligent and vigilant and not let our guard down.  We highly discourage going off campus if you can avoid it.  The fewer encounters you have with the public the fewer chances you have to become infected.

The symptoms for COVID-19 are varied and not everybody presents the same way.  This has been one of the struggles in trying to identify who might be infected.  If you have any of these symptoms please make sure you notify Valerie Smithers or Leslie Brewington if you live in Independent Living or your charge nurse if you live in Trezevant Terrace or Allen Morgan.  Symptoms are cough, fever, shortness of breath, chills, repeating shaking with chills, muscle pain, headache, sore throat, new loss of smell or taste, persistent pain or pressure in the chest, new confusion or inability to arouse, and bluish lips or face.

Deliveries can be left at the main entrance off Waynoka under the porte-cochere, and they will be disinfected before they are brought into the buildings.

Visitors to Trezevant

Governor Lee’s Executive Order #49 allows for visitation in retirement communities provided that certain requirements are met.  Currently Shelby County does not meet all the requirements for reopening.  This includes the infection rate at 34.23 July 27nd which is above the threshold for average rate of new COVID-19 cases per 100,000 county residents over the last 14 days.  That is the Tennessee Department of Health established  baseline.

This infection rate data is available at

The Tennessee Department of Health guidelines are here:

Memphis delayed moving into Phase 3 of the reopening plan due to the increase in the number of COVID-19 positive cases and utilization of hospital beds.  We continue to restrict visitors to the campus.  Visitation by a family member is allowed if a resident is actively dying.  The family member must adhere to our screening and infection control protocols.

Independent Living

We have reopened various parts of the independent living areas and resumed limited programming.  Remember if you travel please check the CDC website or the local chamber of commerce to determine if there are quarantine restrictions in the area you are traveling.  Upon return you will be required to quarantine in your apartment for 5 days, then have a COVID-19 test completed and once negative results are returned you will be allowed to roam the campus freely.


We have enacted enhanced screening protocols to prevent staff from exposing residents. Staff are screened daily and are required to wear a mask anytime they are in public or around residents.  They are required to stay home if ill, especially with respiratory symptoms. Also, we require staff that travel to self-quarantine for 10 days. All business travel has been canceled.


Only essential contractors are allowed on campus to ensure continued operations and responding to emergency situations (such as broken water line, etc).

Thank you for your patience as we navigate this difficult time and determine how to best serve our community, while maintaining our focus where it belongs: on our residents and dedicated staff.

For general questions about COVID-19 you can call the Shelby County Health Department at 1-833-943-1658 or the TN Department of Health at 1-877-857-294.