Covid-19 Protocol

June 25, 2020 – This page will be updated as the situation changes.

We want to ensure we keep you updated on the latest information regarding COVID-19 on Trezevant’s campus.

We started testing staff weekly beginning June 21st.  We are testing all staff which is above what our regulations require.  We believe that the most comprehensive approach is the best in order to protect all residents, staff, families and the greater Memphis community.  We tested 282 staff members and vendors between Sunday 6/21 and Monday 6/22.  We will continue to test weekly, at least, through the month of November.  As a result of our testing, one staff member who works in one of our healthcare buildings came back as positive.  That staff member is now in quarantine at home.  The families of any potentially exposed residents have been contacted.  We have also retested all residents who were potentially exposed.

Currently there have not been any instances of Covid-19 in Independent Living.

We have a total of 6 residents who tested positive.  Currently 2 residents are in isolation.  Three residents have recovered and returned to their normal living unit and one resident passed away.

We have a total of 12 staff that tested positive.  10 have recovered and returned to work.  1 is waiting on a negative test result before returning to work and 1 is in quarantine at home. No staff has worked while showing symptoms of the virus.

Thursday June 18th and Thursday June 25th we had a visit from the Shelby County Health Department.  They conducted a walk-through of our organization to ensure that we are following all standard procedures.  They did not find any deficiencies in our approach.

Tuesday June 23rd we had an inspection from the Tennessee Department of Health.  They conducted a survey and did not find any deficiencies in our processes for combating the COVID-19 virus.

Our primary goal is for all residents, staff, families and Memphis as a community to emerge from this pandemic healthy and safe.  We are committed to ensuring we do all we can to make that happen.  Your trust in Trezevant is what motivates us to take this seriously and at times be more proactive than others may like.  We are following all guidance from the Shelby County Health Department, Tennessee Department of Health, Centers for Disease Control and Prevention, and Center for Medicare and Medicaid Services.

We need your help in battling COVID-19. Please visit the Centers for Disease Control and Prevention (CDC) website to learn how you can help prevent the spread in our community.


Now is the time to stay diligent and vigilant and not let our guard down.  We highly discourage going off campus if you can avoid it.  The fewer encounters you have with the public the fewer chances you have to become infected.

The symptoms for COVID-19 are varied and not everybody presents the same way.  This has been one of the struggles in trying to identify who might be infected.  If you have any of these symptoms please make sure you notify Valerie Smithers or Leslie Brewington if you live in Independent Living or your charge nurse if you live in Trezevant Terrace or Allen Morgan.  Symptoms are cough, fever, shortness of breath, chills, repeating shaking with chills, muscle pain, headache, sore throat, new loss of smell or taste, persistent pain or pressure in the chest, new confusion or inability to arouse, and bluish lips or face.

Entrance to the campus has been restricted to only two entrances:  one for residents and the other for staff.  Both areas are manned and individuals are screened prior to entering the building.  We are using a color coded wrist band to ensure that all staff entering campus has been appropriately screened.

Deliveries can be left at the main entrance off Waynoka under the porte-cochere, and they will be disinfected before they are brought into the buildings.

Visitors to Trezevant

Governor Lee’s Executive Order #49 allows for visitation in retirement communities provided that certain requirements are met.  Currently Shelby County does not meet all the requirements for reopening.  This includes the infection rate at 15.85% today which is above the 10% that the Tennessee Department of Health established as a baseline.

This infection rate data is available at

The Tennessee Department of Health guidelines are here:

Memphis delayed moving into Phase 3 of the reopening plan due to the increase in the number of COVID-19 positive cases and utilization of hospital beds.  We continue to restrict visitors to the campus.  Visitation by a family member is allowed if a resident is actively dying.  The family member must adhere to our screening and infection control protocols.

Independent Living

We have reopened various parts of the independent living side.  Remember if you travel please check the CDC website or the local chamber of commerce to determine if there are quarantine restrictions in the area you are traveling.  Upon return you will be required to quarantine in your apartment for 5 days, then have a COVID-19 test completed and once negative results are returned you will be allowed to roam the campus freely.


We have enacted enhanced screening protocols to prevent staff from exposing residents. Staff are screened daily and required to wear a mask anytime they are in public or around residents.  They are required to stay home if ill, especially with respiratory symptoms. Also, we require staff that travel by air or cruise ship to self-quarantine for 14 days. All business travel has been canceled. Staff that travels out of the state by car or public transportation will be screened before being allowed to return to work.


Only essential contractors are allowed on campus to ensure continued operations and responding to emergency situations (such as broken water line, etc).

Thank you for your patience as we navigate this difficult time and determine how to best serve our community, while maintaining our focus where it belongs: on our residents and dedicated staff.

For general questions about COVID-19 you can call the Shelby County Health Department at 1-833-943-1658 or the TN Department of Health at 1-877-857-2945.